FAQ

Everything you need to know about Food Hero Group, our brands and franchise opportunities.

  • What is Food Hero Group?

    Food Hero Group is a Swiss food brand group based in Basel. We develop modern food concepts designed for delivery, takeout, clone kitchens and franchise operations.

  • Which brands belong to Food Hero Group?

    Our brand portfolio includes concepts such as Ghostacos, La Manufacture, Hey Buddy, Waku Waku, Nonna, Gringos, MOB, Wild Garden, Fada, Flamdorf, Dessert at Home and other food brands developed by the group.

  • Are you still a restaurant or delivery kitchen?

    Food Hero Group is now mainly focused on developing scalable food brands and franchise-ready concepts. Our brands can be operated by partner kitchens, restaurants, hotels and franchise operators.

  • What is a Food Hero franchise concept?

    A Food Hero franchise concept is a ready-to-use food brand system including branding, menu, recipes, product structure, marketing tools, operational support and platform-ready assets.

  • Who can become a Food Hero partner?

    Our concepts are designed for existing restaurants, delivery kitchens, food courts, hotels, catering companies and entrepreneurs who want to add strong food brands to their current operation.

  • Do I need to open a new restaurant?

    Not necessarily. Many of our concepts are designed to be operated from an existing professional kitchen, using your current team, equipment and infrastructure whenever possible.

  • Are the brands available for delivery platforms?

    Yes. Our concepts are built for delivery and takeout platforms such as Uber Eats, Just Eat, Smood and other local delivery solutions. We provide visual assets, menu structures and operational guidance.

  • Can I operate several Food Hero brands from the same kitchen?

    Yes. This is one of the main strengths of the model. Depending on your kitchen setup, you may be able to operate several complementary brands from one location.

  • What does Food Hero Group provide?

    Depending on the agreement, we can provide brand identity, menus, recipes, photos, platform assets, operational documents, marketing support, onboarding, supplier guidance and ongoing development.

  • Do you provide training?

    Yes. We provide onboarding and operational support so partners can understand the recipes, preparation methods, product quality standards and platform setup.

  • Are the recipes fixed?

    Yes, each brand comes with its own recipes, preparation methods and quality standards to ensure consistency and protect the brand identity. You also receive detailed assembly sheets, ingredient guidelines and operational documentation for your kitchen team. Our system is supported by modern tools including AI-assisted inventory management and supplier ordering solutions through platforms such as Inpulse, helping operators simplify stock management, purchasing and daily operations. Local adjustments may be discussed when necessary, but they must be approved by Food Hero Group.

  • Can I use my own suppliers?

    In some cases, yes, as long as product quality, consistency and specifications are respected. For some key ingredients, recommended or approved suppliers may be required.

  • Are your concepts halal, vegetarian or vegan?

    Some brands include halal-friendly, vegetarian or vegan options depending on the concept and the local operator. Specific dietary information must always be confirmed with the operating restaurant or partner kitchen.

  • Where can Food Hero brands be launched?

    Our goal is to develop Food Hero brands across Switzerland with selected partners. Availability depends on territory, kitchen capacity, market potential and brand fit.

  • Is there territorial exclusivity?

    Territorial conditions can be discussed depending on the city, brand, investment level and partnership agreement. Any exclusivity must be confirmed in writing.

  • How much does it cost to become a partner?

    The cost depends on the selected brand, location, kitchen setup and level of support required. For more information, please contact us directly through the franchise page.

  • Can you guarantee turnover or profit?

    No. We can provide concepts, tools and support, but sales and profitability depend on many factors such as location, execution, team, platform visibility, marketing, pricing and local demand.

  • How can I request franchise information?

    You can contact us through our franchise page or by email at franchise@foodherogroup.ch. Please include your location, current activity and the brands you are interested in.

  • Can I collaborate with Food Hero Group?

    Yes. We are open to franchise partners, restaurant operators, investors, suppliers, event partners and strategic collaborations. You can contact us at partnerships@foodherogroup.ch.

  • Who do I contact for press, media or brand requests?

    For media, press, collaborations or brand requests, please contact us at press@foodherogroup.ch.